Quality holds, release and scrap

Quality holds, release and scrap

Put a container on hold with a reason and a photo, release it with your PIN, or scrap it.

Open Quality from the Home tile, from the Inventory screen, or from a container on Look up. Scan the container. The card shows its part, quantity and status, in red when it is on hold.

Put a container on hold

Anyone working the floor can place a hold: Inventory, Shipping, Parcel and LTL, Materials, Directed work, Quality, Maintenance or Tools roles.

1. Under Place a hold, pick a hold status. The choices are your company's Plex container statuses whose names contain hold, suspect or quarantine.
2. Type the reason in Why? (up to 400 characters).
3. Tap Take a photo. A photo is required when you have signal.
4. Tap Put it on hold.

Plex sets the status and adds a note with your reason and your name. The photo is saved in DataMagik against the container, after the hold, so a slow upload never holds it up; the receipt shows photo saved or why it was not. With no signal the hold can go without its photo: No signal: the hold can go without its photo.

A container on hold cannot be split, merged, loaded to a workcenter, packed into a master unit, loaded onto a shipper or shipped until it is released. It can still be moved, for example to a quarantine area.

Release a hold

Releasing needs DataMagik Mobile - Release Quality Hold and your PIN. In the default roles, Quality Tech and Admin have it. Without it, a held container shows On hold. Quality releases it.

1. Scan the held container.
2. Under Release the hold, pick the status to release it to.
3. Tap Release (PIN) and enter your PIN.

Plex sets the new status and notes who released it.

Scrap a container

Scrapping needs DataMagik Mobile - Scrap Container and your PIN. In the default roles, Quality Tech, Supervisor and Admin have it.

1. Scan the container. It can be on hold or not.
2. Under Scrap, type the reason in Why?.
3. Optionally tap Photo (optional).
4. Tap Scrap it (PIN) and enter your PIN.

Scrap cannot be undone. Plex retires the container with an inventory adjustment and a note with your reason and name. The receipt shows what was scrapped, for example Plex scrapped SJ008486 (was 12 of 2020-100).

Do releases and scrap with signal. DataMagik checks your PIN when you enter it, and again when the release or scrap arrives. A PIN is good for 5 minutes, so one that waits longer without signal is refused and you will need to do it again.

Messages you may see

Message	Means
Releasing a hold needs the release permission and your PIN	Your role cannot release holds, or your PIN was not accepted in time.
Scrapping needs the scrap permission and your PIN	Your role cannot scrap, or your PIN was not accepted in time.
{serial} is OK, not on hold, so there is nothing to release.	Plex already shows the container off hold.
Plex did not keep {serial} as {status} (it reads {other}).	Plex did not take the new status. Check the container in Plex or ask Quality.

For PIN messages, see Shared devices, badges and your PIN.