Shop Floor on the phone

Shop Floor on the phone

Your actions, the site's active issues, checks due and live boards, and getting escalation alerts on your phone.

Shop Floor appears in the app when your company has Shop Floor and your role includes DataMagik - Shop Floor Viewer, DataMagik - Maintenance or DataMagik - Shop Floor Admin. With DataMagik Mobile it is in the menu at the top left, under Shop Floor. Without it, Shop Floor is a tab at the bottom.

The menu is kept on the phone, so it still opens without signal and shows Offline: showing the menu saved on this phone.

My actions

The Shop Floor actions assigned to you, such as those raised in tier meetings. Choose Active, Overdue or All. Pull down to refresh.

• Mark done closes an action.
• Status moves it to Open, In progress, Done or Cancelled.
• Add note adds a note to its timeline.
• Tap an action to see its details and Timeline.

Active issues

The site's open incidents, live, refreshed every 15 seconds. If your company has more than one site, pick it under Site. Each shows the condition, where, when it opened, and its severity.

• Acknowledge pauses the escalation. The incident stays open.
• Resolve closes it and stops further pages. Add What was done (optional). If the condition comes back, a new incident opens.

See Conditions, incidents and escalation for how incidents are raised.

Checks due

Pick a workcenter by tapping Scan and scanning its label, or choose it under Workcenter. The app remembers the last one at each site. It lists each check sheet and PM with Overdue, Due, Last checked or Can't check, and why a check could not be read. Open in Plex opens the check in Plex where a link exists.

Boards

Boards lists your company's Shop Floor screens that you can see on the web. Tap one to open it full screen, already signed in. Refresh reloads it and Back returns to the menu. If a board does not load within 20 seconds, it says The board could not be opened; tap Retry.

Escalation alerts on your phone

Escalation pages reach your phone as browser notifications, set up once per phone:

1. In the Shop Floor menu, tap Enable alerts on this phone, then Open in browser. On an iPhone this opens Safari; on Android, Chrome.
2. On an iPhone (iOS 16.4 or later): in Safari, tap Share, then Add to Home Screen. Open DataMagik from the new Home Screen icon.
3. Sign in to DataMagik in the browser if asked.
4. Open the Plant Overview screen and tap the bell, Phone notifications, at the top right.
5. Under Notify this device, tap Enable notifications and allow them. Send a test checks it works.

You are paged when an escalation ladder names you. Alerts arrive through the browser, not through the DataMagik app, so they work even when the app is closed.